Petit Palace Preciados

Excellent location between Puerta del Sol and Gran Via (a short walk from public transport on arrival). In a shopping district near El Corte Ingles department store, no noisy bars, so very quiet at night. 20 minutes walk to the Royal Palace or Prado, we walked everywhere during our stay. Our double room was a good size (small doubles have the bed against the wall), spotlessly clean. Room had a kettle, but 2 mugs would have been useful. Excellent breakfast with wide choice of hot and cold, savoury and sweet items. Staff spoke English and were very helpful. Would definitely recommend.

Excellent staff and location, only few steps away from the metro station and walking distance to many of the city attractions. Safe area, close to shops and supermarkets. Clean and cozy, retro vibe and very good breakfast with many options to take. They kept our luggage for free for a few hours. Definitely will stay again here when we'll come back to visit Madrid. Gracias por todo, amigos! :)

Have stayed in other Petit Palace Hotels in the Sol area, they are generally in good locations and well maintained, this was no exception. Desk staff really helpful. Easy to reach all the local transport hubs. Lift access to all floors. Tidy room. Excellent breakfast choice in a lovely open space area on the top floor. We were just here in transit but would make a great location for a short break. Sol is really central with access to lots of facilities.

Laura, who checked us in, was exceptionally friendly, helpful (e.g. where to buy local sim card, directions, tourist attractions, etc) and made us felt welcomed right from the start. Glyza and Azral, the ladies at breakfast salon were awesome, efficient, attentive and always had a smile for the guests. Truly a five star service from both ladies. Breakfast spread exceeded our expectations and it was something we looked forward to each morning. We also couldn't have asked for a better location, right in the heart of Madrid's historical center (yet quiet and tranquil inside the hotel) and walking distance to almost all the tourist attractions as well as to Metro stations. If ever we return to Madrid, we would opt to stay in this hotel.

The staff was the best I ever encountered at any hotel throughout the world in the past 7 years. Anything we asked, the answer was yes. Their manners were astonishing and five star professionalism (without being stodgy or haughty). The friendliness and warmth was undeniable. After a long and arduous journey, we were exceptionally thankful for John!!! The other night person (female) was also excellent.